AAAA Generator Services always recommends that customers have their first annual service in the 12th, 24th and 36th months. That way, they can be sure that the generator has been thoroughly checked out each year and before its factory warranty changes or expires. When we install your generator, the first year's maintenance is included!
Once the decision is made to seek standby power system installation advice, most have no idea where to start. While many think that an electrician or engineer is the one to call for expertise in backup power, most electricians, engineers, general contractors and even employees of generator companies usually only have an average understanding of their respective field. Few have a keen understanding of all the aspects of a generator installation. Normally, gathering complete, quality information from reputable sources is a daunting task requiring independent, unbiased on-site consultations by separate experts. Making it even more difficult, not only should each be qualified in their own field but they should also not have a personal agenda. AAAA Generator Services's response to this dilemma is to offer one single unbiased consultation by a rare expert in all aspects of standby power installations.
First and foremost, it is vital to distinguish between a free sales call and a paid consultation. While we agree that sales calls are generally free (many salesmen will even offer gifts), these mostly rely on income from high pressure salesman who self-describe as "closers". Using dodgy sales tactics, most will push for a signature for an overpriced and flashy installation with excessive options on the very first visit in order to capitalize on the excitement of the initial visit. Rarely, if ever in these scenarios, does the customer get offered the best possible advice. We see the aftermath of this sales approach all too often, as those who go down this path will often call us afterward when their system fails to meet expectations or, worse yet, fails to even work in an actual outage. Keep in mind that many customers wait years for a significant outage to test their generators, only to find out that their system could never have worked as installed.
At AAAA, we have chosen the paid consultation model because we prefer to cater to those who see the value of an expert, unbiased consult. We even go to great lengths to make sure our consultation is not a sales call. For example, we send only the very best and most knowledgeable experts (not "closers"), we provide honest, unbiased advice and we don't even offer contracts or signatures on the same visit as the consultation. So, while AAAA does offer turn-key standby power solutions, we often will instead advise, train and equip customers (and frequently other electricians, plumbers and general contractors). Then, once all the decisions have all been made, whatever has not been sourced, AAAA offers to provide (whether just the equipment or also the installation). So if you have a favorite plumber and/or electrician and want us to only provide the generator and startup, for example, that is your choice.
While most are used to paying for a consultation with an engineer, doctor, lawyer or other professional, there is often the expectation that any on site visit by a generator company must be a sales call and, as such, must be free. Certainly, there are many generator companies that will send a salesman out and provide a basic sales visit. AAAA, however, offers only premium services and does not believe this kind of sales visit is in the best interest of the consumer. As such, AAAA does not offer simple sales visits at all. AAAA's sales strategy, instead, is simply to respond to customer's requests for information and, if that turns into a request for quote, we provide the best and the most honest prices in the San Francisco Bay Area. Since AAAA's sales model does not rely on high pricing to pay for expensive sales calls or flashy showrooms, we can instead offer the best products and services at the best prices, all while maintaining inventory and support in Hayward, CA. This model has made AAAA Generator Services Generac's largest residential/commercial dealer in Northern California. It also makes us the only local company offering this approach. If you're serious about having a standby power system installed, we recommend you thoughtfully consider your options.
The results of our unique approach include that we have many independent contractors, engineers and regional managers who rely on us for repeat consultations. And as with any valuable commodity with limited availability, the prices have to adjust to be able to continue to offer consultations without having to revert to either a lottery system or a months-long wait for an appointment with us. So, rather than reverting to time and materials, we now offer an on site consultation flat rate. As of 7/1/16, AAAA is offering standby power system consultations for a nominal and highly discounted fee of $400.* $225 of this fee is then made available as a coupon, valid for six months, good toward a generator purchase or turn-key installation from AAAA. The on site consultation includes up to one hour on site for an unbiased consultation by an expert in all of these fields including engineering, plumbing, electrical, generators, fuel cells, both kinetic and chemical UPS and loads like HVAC, servers, electronics, motors and pumps.
We believe you'll agree that this is a great value because we provide more than just a quote when we perform an on site consultation:
*AAAA's on site consultation is the only one of its kind in the San Francisco Bay Area and, as such, is in high demand. In order for AAAA to continue to offer the best generator pricing as well as maintain the largest local inventory, we could not continue to cater to the constant requests for on site consultations from many who had no interest in actually buying anything. So we instituted the on site consultation fee as well as price-matching (if we can't beat another's advertised standby generator price we'll refund the coupon portion of the fee).
- We total all your loads, looking at each motor's horsepower, air conditioning tonnage, heater kilowatts, etc. without using those website calculators published by manufacturers that are designed to oversell generators.
- We total everything on your natural gas/propane line to confirm proper sizing of both piping, regulator and meter, things most often overlooked.
- We will determine the best location(s) for your generator and transfer switch and, often more importantly, will tell you where they cannot be installed due to fire hazards, noise restrictions, setback rules, etc.
- We provide you with a $225 coupon (valid for six months) with the first paid on site consultation for any given site, good towards the purchase of any generator from AAAA Generator Services. Please note this is combined with our price-match guarantee so, if you give us the chance to match a competitor's published price and we decline, you can still use your coupon for that purchase.
Following, please find some average starting prices for a full basic installation including all parts and taxes (except permits, which vary). Please note that the vast majority of customers do not fall into this category. Most end up incurring extra costs for various reasons. Because of this, we will customize an installation based on your personal preferences and sign a written contract for an exact bid amount before any money changes hands.
Below price estimates include all of the following:
- Pouring a concrete pad
- Generator (installed)
- Transfer switch (installed)
- Natural gas piping - price includes a run of up to 20' with no obstructions
- Conduit/wiring - price includes a run of up to 20' with no obstructions
- Battery (installed)
- Start-up by a factory-trained dealer
- Service before the end of the first year by a factory-trained service dealer
Basic installed prices for the following generators (includes generator, tax, first year's maintenance, etc):
- $9,890.00 - 11kW air-cooled standby generator
- $13,275.00- 20-22kW air-cooled standby generator
- Above this, average starting cost is roughly $500-600/kW
Again, we cannot stress enough that these should be considered as low numbers for a complete installation. Things that commonly increase the price:
- Upgrade to variable speed generator
- Digitally controlled transfer switch (for savings over the life of the system)
- Redundant backup power systems, specializing in priority circuit uptime
- Fully automatic digitally controlled 2-wire start transfer switch powering the entire home
- Load shedding installed as needed on lower priority loads
- UPS on critical loads
- Sound dampening to reduce noise levels to comply with local ordinances
- Remote start/stop via switches and/or timers to help reduce the noise level at night
- Dual fuel setups, allowing virtually limitless fuel while natural gas is available as well as on site storage of diesel, propane and adsorbed natural gas
- Integration with customer's solar, further reducing the dependence on the generator
- Trenching for either the gas or the electrical
- Aluminum or custom generator enclosures
- Remote mounting of generator or transfer switch
- Custom wiring, outdoor transfer switch installation, etc.